Lead - NSA

Job Profile:

Lead NSA (Network and System Administrator) role is to lead and manage the network/system and cloud infrastructure, ensure their stability and security, collaborate with teams, adhere to compliance requirements, develop strategies, and maintain accurate documentation for effective network and system administration. Monitoring system performance, implementing security policies, and supervising a team of system administrators. Create and implement monitoring and reporting capabilities to maintain a smooth IT environment. A Lead NSA will contribute to cost-cutting initiatives, stay current on technical advancements, and define best practices and support procedures.

Responsibilities:

• Install and configure new software, hardware, server networks, devices, and firewalls.
• Facilitate system hardware maintenance in conjunction internal System Administrators/Jr.System Administrators, contracted partners, and vendors.
• Monitor system performance, IT system operations, and storage utilization.
• Implement monitoring, configuration management, and reporting functions to provide a hands-off environment.
• Oversee a staff of system administrators and Provide mentoring, direction, and regular check-ins to measure their performance.
• Encourage a collaborative and high-performance team culture.
• Create reports that compare planned and actual results for management evaluation.
• Present reports and insights to management to help in decision-making.
• Define and document the best practices for system administration.
• Create support procedures and standards for troubleshooting and issue resolution.
• Collaborate with cross-functional teams to build effective and scalable solutions.
• Plan and carry out cost-cutting measures in network and system administration.
• Participate in budgeting procedures by contributing insights and recommendations.
• Go above and beyond allocated tasks to contribute to the overall success of the team and organization.
• Concentrate on issue solving rather than delivering quick fixes.
• Proactively manage issues and escalate them as needed.

Ideal Candidate:

• A bachelor's degree in computer science, information technology, or a closely related discipline is required.
• Proven experience in network and system administration with minimum 6+ years of experience, ideally in a complex setting and large setting
• Technical expertise in operating systems, software, hardware, and network infrastructure is required.
• Proficiency in installing, maintaining, and troubleshooting servers on Windows, Linux, and Mac platforms.
• Familiarity with Jira administration, including configuration and maintenance.
• Experience with Cloud environments such as AWS and Azure.
• Deployment and administration experience with MS Windows Server versions such as 2024.
• Supervisory and mentoring experience with a team of system administrators.
• Comprehensive knowledge of security processes and best practices.
• Expertise in monitoring and reporting techniques and technologies.
• Excellent problem-solving abilities and strategic thinking.
• Excellent interpersonal and communication abilities.